Privacy Policy

Raven Capnode ("we", "us", or "our") provides data analysis and portfolio deployment tools for professionals. This Privacy Policy applies to all information collected through our website, applications, and related services (collectively, the "Services").

We may collect the following categories of information:

Information you provide directly: such as your name, email address, account credentials, and any details you submit through contact forms, onboarding flows, or support requests.

Information collected automatically: such as IP address, browser type, device identifiers, pages visited, referring URLs, and timestamps, typically gathered via cookies or similar technologies.

Information from third parties: where applicable, we may receive information from payment processors, analytics providers, or other partners integrated with our Services.

We use collected information to:

Provide, operate, and maintain the Services; respond to enquiries and support requests; improve and personalise user experience; send administrative or service-related communications; monitor usage for security and fraud prevention; and comply with applicable legal obligations.

Where required by applicable data protection law, we process personal data on one or more of the following legal bases: performance of a contract, consent, compliance with a legal obligation, or our legitimate interests in operating and improving the Services, provided such interests are not overridden by your rights.

We use cookies and similar technologies to recognise returning visitors, remember preferences, and analyse site traffic. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features of the Services.

We do not sell personal information. We may share information with:

Service providers who perform functions on our behalf (such as hosting, analytics, or payment processing); professional advisers where necessary; and authorities where required to comply with a legal obligation, enforce our terms, or protect the rights, property, or safety of Raven Capnode and others.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including any legal, accounting, or reporting requirements. Retention periods vary depending on the type of information and the context in which it was collected.

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If information is transferred to or processed in a country other than where you reside, we take steps intended to ensure that such transfers comply with applicable data protection requirements, including the use of appropriate contractual safeguards where applicable.

Depending on your jurisdiction, you may have rights including the right to access, correct, or delete your personal information; object to or restrict certain processing; request portability of your data; and withdraw consent where processing is based on consent. To exercise these rights, please contact us using the details provided on our website.

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and continued use of the Services after changes take effect constitutes acceptance of the revised Policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us using the details available on our website or our registered address: 10 May Street, Belfast BT1 4NL.